Privacy Policy

Welcome to Homps Store. We value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this policy.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Our Store Privacy Policy Table of Contents

1. Introduction
   • Purpose of the Privacy Policy
   • Scope of the Privacy Policy
2. Information We Collect
   • Personal Information
   • Non-Personal Information
   • Cookies and Tracking Technologies
3. How We Collect Your Information
   • Information You Provide Directly
   • Information Collected Automatically
   • Information from Third Parties
4. How We Use Your Information
   • To Process Transactions
   • To Improve Our Website
   • To Send Periodic Emails and Newsletters
   • For Marketing and Advertising
   • For Data Analytics and Insights
5. How We Protect Your Information
   • Security Measures
   • Data Retention
   • Third-Party Security
6. Sharing Your Information
   • With Service Providers (e.g., Stripe)
   • With Advertising and Analytics Partners (e.g., Google Analytics, Facebook Pixel, TikTok)
   • For Business Transfers
   • For Legal Requirements
7. Your Rights and Choices
   • Access and Update Your Information
   • Opt-Out of Communications
   • Request Deletion of Your Information
   • Data Portability
   • Managing Cookies and Tracking Technologies
8. Use of Cookies and Tracking Technologies
   • Types of Cookies We Use
   • Managing Cookies
   • Cookies from Third Parties (e.g., Google Analytics, Facebook Pixel, TikTok)
9. Advertising and Marketing
   • Compliance with UK Advertising Laws
   • Targeted Advertising
   • Display Ads
   • Social Media Marketing
10. Compliance with UK Laws
    • Data Protection Act 2018
    • General Data Protection Regulation (GDPR)
    • Privacy and Electronic Communications Regulations (PECR)
11. Third-Party Links and Services
    • External Sites
    • Affiliate Links
    • Social Media Plugins
12. Children’s Privacy
    • Age Restrictions
    • Data Collection from Minors
13. Changes to This Privacy Policy
    • Notification of Changes
    • Effective Date
14. Contact Us
    • How to Contact Us
    • Data Protection Officer

Introduction

Purpose of the Privacy Policy

Welcome to Homps Store. We prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or engage with our services. Our goal is to ensure transparency and build trust with our customers.

Scope of the Privacy Policy

This Privacy Policy applies to all information collected through our website (https://homps.co.uk), as well as through any related services, sales, marketing, or events. By accessing or using our services, you agree to the terms outlined in this policy. We encourage you to read it carefully to understand our practices and how we handle your personal data.

Information We Collect

Personal Information

We collect various types of personal information when you interact with our website. This includes:

• Contact Information: such as your name, email address, postal address, and phone number.
• Account Information: such as username and password.
• Payment Information: such as credit card details and billing address (processed securely by Stripe).
• Transaction Information: details of products you have purchased from us.
• Communication Information: records of your communications with us, including emails and messages.

Non-Personal Information

We also collect non-personal information that cannot be used to identify you. This includes:

• Browser and Device Information: such as IP address, browser type, operating system, and device type.
• Usage Data: such as pages visited, time spent on the site, and referring website addresses.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our site. This helps us understand user behavior, improve our services, and personalize your experience. More details on this can be found in our Cookies Policy section.

How We Collect Your Information

Information You Provide Directly

We collect information directly from you when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Fill out a form or contact us
• Participate in surveys or promotions

Information Collected Automatically

We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This helps us improve our website and services.

Information from Third Parties

We may receive information about you from third parties, such as:

• Analytics providers (e.g., Google Analytics)
• Advertising networks (e.g., Google Shopping Center, Facebook Pixels, TikTok)
• Payment processors (e.g., Stripe)
• Social media platforms (e.g., Facebook, Instagram)

How We Use Your Information

To Process Transactions

We use your personal information to process your orders, manage payments, and deliver products to you. This includes verifying your information and communicating with you about your order status.

To Improve Our Website

We use information to understand how our website is used and to enhance its functionality and user experience. This includes analyzing trends, tracking user movements, and gathering demographic information.

To Send Periodic Emails and Newsletters

If you subscribe to our newsletter or make a purchase, we may use your email address to send you information and updates about your order, as well as occasional company news, updates, related product or service information, and promotional content.

For Marketing and Advertising

We use your information to deliver targeted advertising and marketing campaigns. This includes using tools like Google Analytics, Facebook Pixels, and TikTok extensions to understand your preferences and display relevant ads to you.

For Data Analytics and Insights

We use data analytics to monitor and analyze website usage and improve our service. This includes understanding user behavior, preferences, and trends to make informed business decisions.

How We Protect Your Information

Security Measures

We implement robust security measures to protect your personal information. This includes encryption, firewalls, and secure server environments. Our cloud hosting provider ensures optimized security for our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Third-Party Security

We ensure that third parties who process personal information on our behalf implement similar security measures to protect your data. This includes payment processors like Stripe and analytics providers like Google.

Sharing Your Information

With Service Providers

We share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These partners include:

• Payment processors (e.g., Stripe)
• Analytics and marketing service providers (e.g., Google, Facebook, TikTok)
• Shipping and logistics companies

With Advertising and Analytics Partners

We share information with advertising and analytics partners to help us understand user behavior and deliver targeted advertisements. This includes tools like Google Analytics, Facebook Pixels, and TikTok extensions.

For Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you of any such change in ownership or transfer of assets.

For Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Rights and Choices

Access and Update Your Information

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly.

Opt-Out of Communications

You can opt-out of receiving marketing emails from us by following the unsubscribe link in our emails or by contacting us directly. Please note that you may still receive transactional emails related to your orders.

Request Deletion of Your Information

You have the right to request the deletion of your personal information. We will comply with your request unless we are legally required to retain certain information.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Managing Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. More details on this can be found in our Cookies Policy section.

Use of Cookies and Tracking Technologies

Types of Cookies We Use

We use various types of cookies, including:

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: Help us understand how our website is used.
• Functional Cookies: Allow us to remember your preferences.
• Targeting Cookies: Used to deliver relevant advertisements.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing ones.

Cookies from Third Parties

We use cookies from third-party providers like Google Analytics, Facebook Pixel, and TikTok to collect information about your online activities. These providers have their own privacy policies, and we encourage you to review them.

Advertising and Marketing

Compliance with UK Advertising Laws

We comply with all relevant UK advertising laws and regulations. This includes ensuring that our advertisements are truthful, not misleading, and comply with the Advertising Standards Authority (ASA) guidelines.

Targeted Advertising

We use information collected from cookies and tracking technologies to deliver targeted advertisements. This helps us show you products and services that are relevant to your interests.

Display Ads

We earn revenue from display ads on our website. These ads are provided by third-party ad networks that may use cookies and similar technologies to collect information about your browsing activities.

Social Media Marketing

We use social media platforms like Facebook, Instagram, and TikTok to engage with our audience and promote our products. This includes using social media plugins and sharing information with these platforms.

Compliance with UK Laws

Data Protection Act 2018

We comply with the Data Protection Act 2018, which sets out the framework for data protection law in the UK. This includes protecting your personal information and ensuring your rights as a data subject.

General Data Protection Regulation (GDPR)

We comply with the GDPR, which provides a legal framework for data protection across the European Union. This includes obtaining your consent for data processing and ensuring your rights to access, rectify, and delete your personal information.

Privacy and Electronic Communications Regulations (PECR)

We comply with the PECR, which governs the use of cookies and electronic communications. This includes obtaining your consent for cookies and ensuring that our marketing emails comply with regulations.

Third-Party Links and Services

External Sites

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies.

Affiliate Links

We may use affiliate links to promote products and services. If you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you.

Social Media Plugins

Our website includes social media plugins that allow you to share content on platforms like Facebook, Instagram, and TikTok. These plugins may collect information about your browsing activities.

Children’s Privacy

Age Restrictions

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

Data Collection from Minors

If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

Changes to This Privacy Policy

Notification of Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We will notify you of significant changes via email or a prominent notice on our website.

Effective Date

This Privacy Policy is effective as of March 1st, 2024 and will remain in effect until updated or replaced by a new version.

Contact Us

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +44 118 977 8595
• Address: Homps Store, Molly Millars Close, Wokingham, Berkshire, RG41 2RX, UK

Data Protection Officer

Our Data Protection Officer (DPO) is responsible for overseeing this Privacy Policy and ensuring our compliance with data protection laws. You can contact our DPO at [email protected].